15:00
Case Study “Building Trust in Fintech: Communicating Complex Financial Products Simply”
15:25
From Friction to Loyalty: How to Turn Every Payment Step into a Measurable CX Win
15:50
Keynote : From Design Thinking to Futures Thinking: Designing CX for what comes next
16:20
16:50
From Support to Trusted Brand: How NovaPay Built a Human-Centered CX in Payments
17:10
Case study real-life case of CX transformation and measurable business impact
17:45
Meet your potential partners here
19:00
Welcome Drink and Networking (location Radisson Terrace lounge with charming view to Vilnius evening lights)
9:00
Opening of the Forum by Organizer, Karolina Aleksandrova, Founder & CEO ProMoney
9:05
Opening Speech
9:20
Keynote The Future of Payments. Agentic Commerce: Enabling AI Agents to Pay Securely and Easy Way
9:35
What’s Next in Payment Regulation?
Dome Scaffidi,
• Bank of England – Standard Advisory Panel Member • DS Payments Ltd UK CEO & Founder
10:20
Scaling EMIs for Success – Now is the time for ‘Big Boy’ pants
10:40
Keynote: Regulatory developments and how they impact the Fintech sector across the EU and globally
10:55
Keynote: From knowing Wero to using Wero
11:10
11:35
Hear how banks and PSPs are leveraging regulatory change to deliver value, speed, and differentiation in an instant-first world.
Simon McFeely
Managing Director of Finvisor Fintech Partners (International) & Mentor at Financial Conduct Authority (UK)
12:15
12:30
Why agentic commerce fails without unified payments data
12:45
Top thinkers discuss what the next wave of innovation means for business models, technology, and consumer expectations.
Bo Knoblauch
Director, Business Development Executive, Visa Direct – The Nordics and The Baltics (Denmark)
14:25
The Power of Partnerships – Banks, Fintechs & Platforms Collaborating at Scale
15:05
Keynote: Next Line of Defense. Building Resilence – Compliance challenges and best practices
15:20
16:15
!New! Interview with Investor. An exclusive dialogue with a top-tier investor about the future of fintech and funding in Europe. Smart money, bold ideas, and strategic vision — all in one inspiring closing session.
16:35
16:40
Networking with glass of sparkling wine. Unwind, connect, and reflect on key insights with fellow executives in a relaxed setting.
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